Privacy Policy

Terms of Use

We encourage you to read this Privacy Policy before you send or share Personal Information with us or use our website and to read it again when you return to it.

Any materials on the Website, operated by Sparrow Living and its subsidiaries (referred to herein as “Sparrow Living”, "we", "us", or "our") and applies to information, products and services provided by Sparrow Living in the U.S. Including without limitation any documentation, content, text, data, graphics, images, video and audio clips, interfaces or other materials, information or works of authorship are copyrighted materials (i) owned by Sparrow Living (collectively, the “Materials”) or (ii) provided by third party licensors and suppliers to Sparrow Living (collectively, the “Third Party Content”).

By using this Site, you hereby warrant that you are of legal age or have parental consent to enter into, and you hereby agree to be bound by these Terms. If you do not agree to all these Terms, you are not authorized to use the Site. Sparrow Living as the Property Management Company provide the information and services on the Site to you conditioned upon your acceptance, without modification, of the Terms.

We reserve the right to modify these Terms from time to time, and we will make you aware of material changes to these Terms by visibly posting them on the Site. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. Therefore, it is your responsibility to review them when conducting business herein. Your continued use of any part of the Site after such modification shall be deemed your consent to such modifications.

Your Representations and Warranties.

You represent and warrant for the benefit of this website, Property Management Company and their licensors and suppliers that:

  • You are at least 18 years of age or have parental consent;
  • All information that you submit to us is true, accurate, and current and that you own all rights in your Submissions or, alternatively, you have sufficient rights in your Submissions to grant us the rights described in these Terms;
  • You will keep your registration information current;
  • You will be responsible for all use of your password or other credentials even if such use was conducted without your authority or permission; and
  • You will not use the Sites for any purpose that is unlawful or prohibited by this Agreement.

Privacy Policy

We hold the protection of client information to be very important. As part of your use of the Site, you may provide us with personal information such as your name, business name and mailing address, telephone number, fax number, and e-mail address that will permit us to identify you. We will use all other personal information we collect from you only for purposes appropriate for conducting our business, including using it on other third party sites, providing the ratings and reviews you submit to third parties, follow up on services provided, sending announcements on new features, events, products or services, creation of a client database, audits, reporting requirements, and for other activities related to business administration, marketing, research, product development, or improving the quality of our services and products.

Information about you will be collected from the following sources:

  • Information received from you on online applications, print applications, or other forms;
  • Information about your transactions with the Property Management Company, their affiliates, or others; and
  • Information received from a consumer reporting agency.

The information collected may be disclosed, as described above, to Sparrow Living affiliates, to other financial institutions with whom joint marketing agreements exist, or to companies that perform services or functions on their behalf. These companies may include financial service providers and non-financial companies such as computer and data processing companies, and marketing and aftermarket service providers. These companies will be contractually obligated to use the information only to provide the services requested of them.

You understand and agree that all information entered and transmitted through the Site ("User Content") is the sole responsibility of the person from whom such User Content originated. More specifically, you are entirely responsible for all User Content you make available herein. In consideration of your use of the Site, you agree to (a) provide accurate, current, and complete information about yourself as you may be prompted to provide, (b) maintain the security of any logins, passwords, or other credentials that you select or that are provided for use on the Sites, and (c) defend, indemnify and hold harmless Sparrow Living, and their affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgements, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, the User Content provided by you, any use of the Sites’ content, services and products other than as expressly authorized in these Terms or your use of any information obtained from the Site.

Usage Tracking: Use of IP Addresses

An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet. Computers require IP addresses in order for users to communicate on the internet. The Sites use IP addresses to analyze trends, administer the website, track user movement, and gather broad demographic information for aggregate use.

Web servers, the main computers that serve up web pages, automatically identify your computer by its IP address. As permitted under applicable law, Sparrow Living collects IP addresses for the purposes of system administration, gathering and analyzing aggregated information, creating a better experience for users and auditing the use of our site.

We do not normally link IP addresses to anything personally identifiable, which means that your session will be logged, but you remain anonymous to us. We will seek to link your IP address when we feel it is necessary to protect this site and other users from harm and to prevent criminal misconduct. Please see the section on Use of Cookies.

Use of Cookies

Cookies are small strings of text that websites can send to your browser. They help a website determine that a user has visited the website previously; as a result, the cookie helps the website save and remember any preferences that may have been set while the user was browsing the website. Cookies cannot retrieve any data from a hard drive or obtain an email address.

This information is most easily tracked with cookies. We use the information from cookies only to provide services better tailored to your needs and for the protection of our website and users from potential harm. We never save passwords or credit card information in cookies.

Most browsers are set up to accept cookies. If you want to change your cookie preferences, you can do so through your browser settings or refuse the cookies when you enter the website. Please remember that our cookies are often used to give you certain functionality and without them you may not be able to use some of our website e.g. save properties from our listings.

You can also remove cookies that have already been set in your browser via your browser settings.

Noninterference

You shall not avoid, disable or otherwise interfere with security-related features of the Website or features that filter Cities by State or restrict use or copying of any Materials and/or Third Party Content or enforce limitations on use of the Website or any such content therein.

Construction Agreement  

Though we make every attempt to provide an accurately guaranteed move-in date, due to the unpredictability of new construction from unforeseen delays beyond our control, should your desired apartment home be delayed, we will notify you as soon as possible and provide you with alternative solutions. These could include adjusting your move-in date or presenting a different apartment home to reside. Please note, we cannot make any adjustments to your market rate and only our current leasing incentives offered at the time of application/lease execution will be honored. 

By completing your application, you agree and confirm that you understand your scheduled move in date is subject to change pending any unforeseen construction issues and/or inclement weather. Additionally, you acknowledge all advertised amenities may not be fully available until construction of the entire community is completed. You agree that you understand you are moving into a community whereby construction remains in progress in other areas on­ site. Consequently, you hereby understand the potential quality of life disturbances such as excessive dust, noise, and the presence of construction workers and the potential risks of residing in a construction zone to include, but not limited to, vehicular damage from nails, paint overspray, etc, inoperable controlled access gates, and the presence of restricted areas. Finally you agree to hereby release, acquit and forever discharge and indemnify Manager as well as their respective affiliates, owners, shareholders, partners, officers, directors, agents, employees, successors and assigns of, from and against any and all damages, loss, injury, claims, responsibility, liability, demands, suits, costs, expenses or causes of action of any nature whatsoever, including, but not limited to, any alleged claims relating the nature of residing in a Community still under construction, to the Leased Premises, whether in contract, in tort or by statute (whether known or unknown, fixed or contingent), Resident has or may have against Manager, or their respective affiliates, owners, shareholders, partners, officers, directors, agents, employees, successors and assigns of, relating to, arising out of, or, in any way connected with, the Lease, including the actions of other residents or occupants residing in Manager's apartment community, the termination or cancellation of the Lease or, in any way, Resident's use or occupancy of the Leased Premises. 


Links to Third Party Sites.

As a convenience, we may provide links to third-party websites from the Site. We are not responsible for and do not endorse the informational content or any products or services available on any third-party website and do not make any representations regarding its content or accuracy. We take no responsibility and assume no liability for any content in such sites, or for any mistakes, defamation, libel, slander, omissions, falsehoods, obscenity, pornography or profanity contained on such sites. We are not liable for any technological, legal or other consequences that arise out of your visit or transactions on any third-party or non-Property Management Company websites.

Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. Sparrow Living policies do not extend to anything that is inherent in the operation of the Internet, which is beyond our control. Remember that whenever you give out information online, that information may be collected and used by people you do not know.

This means that we are not your agent and will not be a party to any contract you enter on such third-party sites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to be aware when leaving our Sites of the privacy statements and terms & conditions of each website that collects personally identifiable information.

Children’s Privacy

Nothing on this website is intended to solicit information from minors (people under eighteen (18) years old) or to seek to determine whether the visitor is a minor. If you are under eighteen (18), you are not permitted to submit to us any personally identifiable information, such as your name, address, email address, telephone number or any other information that would permit us to identify you.

If you are under fourteen (14), it is against the law for us to ask you for that information, and we will not ask for it, nor do we want it. By using our site, you represent that you are not under fourteen (14) years of age. If you are a parent or guardian and you believe that your child under age fourteen (14) may have provided personally identifiable information through the Website, please contact us under the “contact tab” or contact the proper apartment community.

California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to:

Business Transitions

If Sparrow Living ever goes through a business transition, such as a merger, being acquired by another company, or selling all or part of its assets, users' Personal Information will, in most instances, be part of the assets transferred. By using this website and providing your Personal Information, you consent to this transfer, provided use of the Personal Information will remain in accordance with the Privacy Policy in place at the time of the transfer.

Acceptance of these Terms

By using this site, or providing information to us, you acknowledge your awareness of the terms of this Privacy Policy. If you are not happy with its terms or any amended terms that are made in accordance with this Privacy Policy, you are not authorized by Sparrow Living to use this site.